Terms and Conditions irace – Platform Terms of Use

Welcome to irace, an online entertainment platform operating in https://irace.pro. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and irace ("Company", "we", "us").

By registering an account, logging in, or using any irace service, you hereby agree to be bound by all provisions contained in these Terms. If you do not agree with any part of these Terms, you should not use the irace platform.

These Terms should be read together with irace's Privacy Policy and Responsible Gaming Policy, which also form part of the overall agreement between you and us. In the event of a conflict between these documents, these Terms and Conditions shall prevail unless otherwise stated.

To register an irace account, you must meet all of the following eligibility requirements at the time of registration and throughout the period of account use:

• At least 18 years of age at the time of registration.
• Holding a valid Malaysian identity card (MyKad) or passport.
• Has never had an irace account frozen or closed previously.
• Not registered on any voluntary or mandatory gambling exclusion list.
• Registering using accurate, truthful, and up-to-date personal information.
• Register one account only — multiple accounts per individual are strictly prohibited.

The KYC (Know Your Customer) verification process is mandatory for all irace members before the first withdrawal can be processed. Required documents include a photo of your identity card and, in some cases, proof of residential address. KYC is typically completed within 24 business hours.

Irace reserves the right to reject a registration application or delay KYC without providing detailed reasons if there are doubts regarding the validity of the information submitted.

Irace supports a wide range of payment methods popular in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, direct bank transfer, and USDT (TRC20/ERC20) for eligible members. All financial transactions are subject to the following terms:

• The minimum deposit is MYR 20 and the minimum withdrawal is MYR 20 (unless otherwise stated in an active promotion).
• All deposits and withdrawals must be made using a payment method registered under the same user's name.
• Irace is not responsible for any payment delays caused by banks or third-party payment providers.
• Withdrawals are processed in under 5 minutes for members who have completed KYC via FPX and DuitNow channels.
• Withdrawals for jackpot wins or amounts exceeding certain limits may require additional security checks within 1–3 business days.
• Irace reserves the right to request additional supporting documents for any withdrawal deemed to require further verification.

Irace offers a variety of bonuses and promotions from time to time as part of our rewards program for loyal members. All bonuses are subject to the following general terms unless otherwise stated in the specific promotion's terms:

• Each bonus has a wagering requirement (rollover) that must be met before withdrawals are permitted.
• The standard rollover requirement ranges from 5x to 20x depending on the bonus type.
• Bonuses may only be claimed once per offer unless otherwise stated in the promotional terms.
• Registering multiple accounts to claim bonuses repeatedly is strictly prohibited and will result in the cancellation of all associated wins.
• Irace reserves the right to modify, suspend, or terminate any bonus programme without prior notice.
• Bonuses cannot be transferred between different user accounts.
• If a bonus is received through a special promotion, the specific terms of that promotion take precedence over the general bonus terms.

The irace VIP Programme offers a range of exclusive benefits including higher withdrawal limits, personalised cashback, a dedicated account manager, and access to VIP-only promotions. VIP membership is by invitation or based on gaming activity that meets the specified criteria.

All games on the irace platform use a random number generator (RNG) that has been verified by independent testing bodies to ensure fairness. By playing on irace, you acknowledge and agree to the following:

• The outcome of all games is final and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical failure during a game, irace will use stored system records to determine a fair outcome.
• Any bet confirmed by the system cannot be cancelled by the user.
• Any game interruption caused by connection issues on the user's end is the user's own responsibility.
• Minimum and maximum betting limits for each game are set by the game provider, and irace reserves the right to adjust these limits at any time.

To maintain a fair and safe gaming environment for all members, the following activities are strictly prohibited on the irace platform:

• Use of automation software, bots, scripts, or any tools that simulate human actions.
• Opening multiple accounts under the same name or another person's name.
• Fraud, collusion, or any form of game manipulation.
• Attempts to intrude upon, hack, or disrupt irace systems.
• Use of the platform for money laundering or any other illegal activity.
• Transferring or selling your account to another party.
• Using credit card details or bank account information that does not belong to you.
• Filing fraudulent chargebacks with a bank or payment provider for legitimate transactions.

Irace uses a real-time anomaly detection system powered by artificial intelligence to identify suspicious activity. Any confirmed violation will result in appropriate action, including immediate account freezing, cancellation of all related bonuses and wins, and reporting to the relevant authorities if required.

Irace reserves the right to suspend or close the account of any user in the following circumstances:

• Violation of any provision in these Terms and Conditions.
• Failure to submit the required KYC documents within the specified timeframe.
• Suspected activity related to money laundering or fraud.
• Voluntary account closure request by the user.
• Self-exclusion or game exclusion requests submitted by the user.

If your account is closed due to a Terms violation, any funds derived from suspicious activity may not be returned. For closures unrelated to violations, valid remaining balances will be returned via the same payment method used for your last deposit within 5–10 business days.

Users who wish to voluntarily close their account may contact the irace support team via live chat to process the request.

Irace is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Personal information you provide during registration and throughout your use of the platform is handled with the utmost care and responsibility.

Your data is used solely for the following purposes:

• Identity verification and KYC process.
• Financial transaction processing.
• Service delivery and customer support.
• Account-related communications, promotions, and platform updates (with your consent).
• Compliance with legal and regulatory requirements.

For more information on how we collect, store, and process your personal data, please refer to Privacy Policy irace available on the platform.

To the extent permitted by applicable law, irace shall not be liable for any direct, indirect, incidental, special, consequential, or punitive losses including but not limited to:

• Financial losses incurred as a result of wagering activity.
• Service disruptions due to system maintenance, technical failures, or circumstances beyond our control (force majeure).
• Any information errors caused by inaccurate data submitted by the user.
• Losses resulting from unauthorized account access caused by the user's own negligence.

Irace reserves the right to change, add, or amend any part of these Terms and Conditions at any time at our discretion. Significant changes will be announced to users via registered email or in-platform notification at least 7 days before the effective date.

Continued use of the irace platform after the effective date of any amendment will be deemed as your acceptance of the revised Terms. It is your responsibility to review this page from time to time for the latest changes.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms that cannot be resolved through amicable negotiation shall be referred to a mutually agreed dispute resolution forum between the parties involved.

Users agree that use of the irace platform is at their own discretion and responsibility, and it is the user's responsibility to ensure that online gambling is permitted under the local laws applicable in their area of residence.

If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please contact the irace support team through the following channels:

• 24/7 Live Chat within the irace platform — responses are typically within 2 minutes.
• Support email: [email protected]
• Irace's official Telegram — for promotion updates and general support.

The irace support team operates 24 hours a day, 7 days a week including public holidays, and communicates in Malay to make it easier for you.

For responsible gaming concerns or if you wish to set play limits, you can access those settings directly in your account panel or contact the support team for immediate assistance.